How Can We Help?
Search our knowledge base, browse FAQs, or reach out to our support team. We're here to help you succeed with Niona AI.
Getting Started
Learn how to set up your account and connect HubSpot in minutes.
Voice Commands
Master voice commands to create contacts, deals, and more hands-free.
HubSpot Integration
Connect and sync your HubSpot CRM for seamless data management.
Contact Support
Email Support
Get help from our support team via email. We'll respond as quickly as possible.
Community
Join our community to connect with other users, share tips, and get peer support.
Documentation
Browse our comprehensive documentation for detailed guides and tutorials.
Frequently Asked Questions
Getting started with Niona AI is easy:
- Create a free account at nionaai.com
- Connect your HubSpot account from Settings → Integrations
- Start using voice commands or chat to manage your CRM
Check our Getting Started Guide for detailed instructions.
To connect your HubSpot account:
- Go to Settings → Integrations in Niona AI
- Click "Connect HubSpot"
- Log in to your HubSpot account and authorize the connection
- Once connected, you'll see a green "Connected" badge
See the HubSpot Connection Guide for more details.
Niona AI supports a wide range of voice commands:
- Contacts: "Create a contact for John Smith at Acme Corp"
- Companies: "Add a company called TechStart Inc"
- Deals: "Create a deal worth $50,000 for NexaCorp"
- Tasks: "Set a follow-up meeting for next Tuesday"
- Notes: "Add a note about the demo meeting"
- Quotes: "Generate a quote for the Enterprise package"
Just speak naturally - our AI understands context!
The free plan includes:
- 50,000 tokens per month
- Basic HubSpot sync (Contacts, Companies, Deals)
- Voice commands and chat interface
- Email support
No credit card required to get started!
To upgrade your plan:
- Go to the Billing section in Niona AI
- Select your desired plan (Pro or Enterprise)
- Complete the payment process
Your new features will be available immediately after upgrade!
Yes, your data security is our top priority:
- We use OAuth 2.0 for secure HubSpot authentication
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- We only request the permissions necessary for the features you use
- You can disconnect HubSpot and revoke access anytime
Read our Privacy Policy for more details.
Yes! Call transcription is available on Pro and Enterprise plans:
- Upload audio files (MP3, WAV, M4A) or paste links
- AI automatically transcribes and extracts key information
- Creates contacts, deals, and notes from call content
- Generates meeting summaries and action items
Niona AI currently supports:
- English - Full support for voice and text
More languages coming soon! Contact us if you need a specific language.
Support by Plan
Email Support
- Email support (48hr response)
- Knowledge base access
- Community support
Priority Support
- Priority email support (24hr)
- Knowledge base access
- Community support
- Video call troubleshooting
Premium Support
- 24/7 premium support
- Dedicated account manager
- Phone & video support
- Custom onboarding & training
- SLA guarantees
System Status
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